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Speakly.PRO

Use Case: Purchasing from the Marketplace

Guide for finding, evaluating, and purchasing self-study lessons from the Speakly.PRO Marketplace.

Prerequisites

  • Active Speakly.PRO account (enrollment in a course is not required for Marketplace access)
  • Sufficient tokens or a valid payment method

Step 1: Browse the Marketplace

Open the Marketplace

Click "Marketplace" in the sidebar or navigate to /platform/marketplace.

The homepage highlights popular lessons, new arrivals, staff picks, and free lessons.

Browse by Category

Grammar, Vocabulary, Conversation, Reading, Listening, Writing, Test Preparation, Culture -- or click "All Categories" for the complete list.

Step 2: Search and Filter

Type specific keywords (e.g., "past tense irregular verbs," "business email writing") and press Enter.

Applying Filters

  • Language: Select your target language
  • Level (CEFR): A1 (Beginner) through C2 (Proficiency)
  • Price: Free only, price range slider, or sort by price
  • Rating: Minimum star rating (e.g., 4+ stars)
  • Teacher: Search for lessons by a specific teacher

Start with free lessons to explore the platform and find teaching styles you enjoy before purchasing paid content.

Step 3: Evaluate a Lesson

Click on a lesson card to see the full detail page:

Overview Section:

  • Full description, learning objectives, prerequisites, and content outline

Teacher Information:

  • Teacher bio, credentials, number of students taught, average rating, and other lessons

Reviews Section:

  • Star rating breakdown, individual reviews with "Verified Purchase" badges

Checking the Preview

Some lessons offer a preview:

  1. Click the "Preview" button on the detail page
  2. Evaluate the teaching style, content quality, and exercise types

Step 4: Purchase the Lesson

Buy with Tokens

Check Your Token Balance

Your token balance is visible in the header bar. If you need more tokens, see Billing & Tokens.

Click "Buy with Tokens"

On the lesson detail page, click the "Buy with Tokens" button.

Confirm the Purchase

A confirmation dialog shows lesson name, token cost, your current balance, and balance after purchase. Click "Confirm Purchase".

Access Your Lesson

The lesson is immediately added to your library. Click "Start Learning" to begin, or find it later in My Library.

Buy with Payment

Click "Purchase" or "Buy Now"

On the lesson detail page, click the payment purchase button.

Select Payment Method

Credit/debit card (Visa, MasterCard, American Express).

Complete Checkout

Enter or confirm payment details, review the order summary, and click "Complete Purchase". A receipt is emailed to your registered email address.

Get a Free Lesson

Click "Get Free Lesson" on the detail page -- no tokens or payment needed.

Step 5: Access Your Purchased Lesson

  1. Click "My Library" in the sidebar, or go to ProfileMy Content
  2. Your purchased lesson appears with a "New" badge
  3. Click to open -- marketplace lessons work like course lessons (read content, complete exercises, progress saves automatically)

Step 6: Leave a Review

After completing a lesson:

Open the Completed Lesson

Go to My Library and find the completed lesson.

Click "Leave Review"

A review form appears.

Rate and Comment

Select a star rating (1-5) and write a brief review describing what you liked and what could be improved.

Submit

Click "Submit Review". Your review appears on the lesson's detail page with a "Verified Purchase" badge.

Honest, specific reviews help other students make informed decisions and help teachers improve their content.

Troubleshooting

Purchase Not Appearing in Library

  1. Refresh the page
  2. Check that you're logged into the correct account
  3. Go to ProfileBillingTransaction History to confirm the purchase went through
  4. Contact support with the transaction ID if the issue persists

Payment Failed

  1. Verify your payment method has sufficient funds
  2. Check that the card hasn't expired
  3. Try a different payment method
  4. Contact your bank if the card was declined

Lesson Quality Doesn't Match Description

  1. Contact the teacher through their profile page to discuss
  2. Request a refund if the content is significantly different from what was advertised (go to Profile → Billing → Transaction History → Request Refund)

Can't Find a Lesson on a Specific Topic

  1. Try different search keywords (synonyms, broader/narrower terms)
  2. Remove filters to broaden results
  3. Check back later -- new lessons are published regularly
  4. Consider a homework request for personalized content

Frequently Asked Questions

Q: Do marketplace lessons expire? A: No. Once purchased, marketplace lessons remain in your library permanently.

Q: Can I get a refund? A: Refunds are available for technical issues, content that doesn't match the description, or duplicate purchases. See Marketplace Refunds for details.

Q: Do marketplace lessons count toward my course progress? A: Marketplace lessons are separate from your enrolled course curriculum. They count toward your overall learning statistics but don't affect course completion percentage.

Q: Can I share a purchased lesson with a friend? A: Purchased lessons are tied to your account and cannot be transferred.