Marketplace

Discover and purchase additional learning materials to supplement your studies. The Marketplace offers lessons from various teachers and topics.

What is the Marketplace?

The Marketplace is a store where you can:

• Purchase individual lessons for self-study
• Find materials on specific topics
• Learn from different teachers
• Access content not in your enrolled courses

Access: Click "Marketplace" in the sidebar or navigate to /platform/marketplace

Browsing the Marketplace

Main Marketplace View

Featured Section:

• Popular lessons
• New arrivals
• Staff picks
• Trending topics

Searching for Lessons

Search Bar:

1. Type keywords in search box
2. Press Enter or click Search
3. View matching results
4. Refine with filters

Filtering Results

Filter Options:

By Language:

• Select target language
• Filter to specific language content

By Level:

• A1 (Beginner)
• A2 (Elementary)
• B1 (Intermediate)
• B2 (Upper-Intermediate)
• C1 (Advanced)
• C2 (Proficiency)

By Price:

• Free lessons
• Price range slider
• Sort by price (low to high)

By Rating:

• Minimum star rating
• Number of reviews
• Sort by highest rated

By Teacher:

• Specific teacher name
• Teacher rating
• Verified teachers

Sorting Results

Sort Options:

• Relevance: Best match to search
• Newest: Recently added
• Popular: Most purchased
• Rating: Highest rated first
• Price: Lowest to highest (or vice versa)

Lesson Listings

Understanding Lesson Cards

Each listing shows:

Visual Elements:

• Thumbnail image
• Preview indicator (if available)
• Video icon (if video content)

Information:

• Lesson title
• Brief description
• Teacher name
• Star rating (1-5 stars)
• Number of reviews
• Price (or "Free")
• Level indicator
• Duration estimate

Tags:

• Skill tags
• Topic tags

Lesson Detail Page

Click any lesson to view full details:

Overview Section:

• Full description
• Learning objectives
• Prerequisites (if any)
• What you'll learn

Content Preview:

• Sample exercises (if available)
• Content outline
• Number of exercises
• Media included (audio, video, etc.)

Teacher Info:

• Teacher profile
• Other lessons by this teacher
• Teacher rating
• Response time

Reviews Section:

• Student ratings
• Written reviews
• Rating breakdown
• Most helpful reviews

Pricing:

• Price display
• Purchase button
• Preview option (if available)

Available Lesson Types

The Marketplace offers lessons with various complexity levels (A1-C2) and different types:

• Speaking
• Business English
• Grammar
• Vocabulary
• Exam Prep
• Pronunciation
• Reading
• Listening
• Writing
• Travel
• Kids
• Discussion
• News
• Idioms
• Culture

Purchasing Lessons

Payment Methods

Tokens:

• Platform currency
• Earned or purchased
• Used for most marketplace purchases

Direct Purchase:

• Credit/debit card (processed via Stripe)

Free Lessons:

• No payment required
• Click "Get Free Lesson"
• Added immediately to your library

Buying with Tokens

1. Check Balance:

   • View token balance in header
   • Or go to Profile → Billing

2. Purchase Lesson:

   • Click "Buy with Tokens"
   • A confirmation dialog appears showing: lesson name, price in tokens, your current balance, and your balance after purchase
   • If your balance is insufficient, a warning is displayed
   • Confirm purchase — tokens are deducted from your balance

3. Access Lesson:

   • Lesson appears in "My Library"
   • Start learning immediately
   • Permanent access (no expiration)

Buying with Payment

1. Click Purchase:

   • Select "Buy Now" or "Purchase"
   • Choose payment method

2. Checkout:

   • Enter payment details
   • Review order
   • Confirm purchase

3. Access Lesson:

   • Lesson added to your library
   • Receipt emailed
   • Start learning

My Library

Accessing Purchased Lessons

Location:

• "My Library" in sidebar
• Or Profile → My Content

Organization:

• All purchased lessons
• Free lessons collected
• Organized by date purchased
• Sortable and searchable

Managing Your Content

Actions per Lesson:

• Start: Begin the lesson
• Continue: Resume where left off
• Restart: Start from beginning
• Remove: Delete from library (caution: can't recover)
• Rate: Leave review after completion
• Share: Share with friends (if enabled)

Progress Tracking

In Library:

• Completion percentage
• Last accessed date
• Time spent
• Current position

Ratings and Reviews

Leaving a Review

When to Review:

• After completing a lesson
• When prompted (optional)
• Anytime from My Library

Review Components:

• Star rating (1-5)
• Written review (optional)
• What you liked
• Suggestions for improvement

Reading Reviews

Before Purchasing:

• Check overall star rating
• Read recent reviews
• Look for detailed feedback
• Consider reviewer level (if shown)

Review Indicators:

• Verified purchase badge
• Reviewer level/experience
• Date of review
• Helpful/not helpful votes

Free Content

Finding Free Lessons

Filter by Price:

1. Open filters
2. Select "Free" under Price
3. Apply filter
4. Browse free content

Promotions:

• Featured free lessons
• Teacher promotions
• Holiday specials
• New user offers

Quality of Free Content

Free lessons may include:

• Sample lessons from paid courses
• Teacher promotional content
• Community-contributed materials
• Basic skill practice

Teacher Profiles

Viewing Teacher Pages

Click teacher name on any lesson to see:

Profile Information:

• Bio and teaching philosophy
• Languages taught
• Years of experience
• Certifications
• Average rating

Lesson Catalog:

• All lessons by this teacher
• Filter by category/level
• Sort by various criteria

Statistics:

• Total students
• Lessons sold
• Response rate
• Member since date

Following Teachers

Benefits:

• Get notified of new lessons
• See teacher updates
• Access follower-only discounts
• Priority support

How to Follow:

1. Visit teacher profile
2. Click "Follow" button
3. Receive notifications
4. Manage followed teachers in Profile

Refunds

Refund Policy

Generally:

• Digital content may not be refundable
• Refunds considered case-by-case
• Contact support for issues

Eligible for Refund:

• Technical issues preventing access
• Content significantly different from description
• Duplicate purchases
• Unauthorized transactions

Not Eligible:

• Change of mind
• Completed lesson
• Free content
• Promotional items

Requesting a Refund

1. Go to Profile → Purchase History
2. Find the purchase
3. Click "Request Refund"
4. Select reason
5. Provide details
6. Submit request

Timeline:

• Reviewed within 3-5 business days
• Refund processed to original payment method
• Tokens refunded to token balance

Troubleshooting

Purchase Not Appearing

1. Check My Library
2. Refresh the page
3. Check purchase history
4. Contact support with order number

Can't Access Purchased Lesson

1. Ensure you're logged in to correct account
2. Check My Library
3. Clear browser cache
4. Try different browser

Payment Failed

1. Check payment method validity
2. Ensure sufficient funds/tokens
3. Try alternative payment method
4. Contact bank if card declined

Lesson Different Than Expected

1. Review description carefully
2. Check if preview was watched
3. Contact teacher for clarification
4. Request refund if appropriate

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Next Steps

Explore more learning resources:

• Use Cases - Practical guides for common scenarios
• Back to Student Guide - Continue exploring features