Analytics & Reports
Access dashboards and reports to track your organization's performance.
Analytics give you the insight needed to run your organization effectively. As an OrgAdmin, you have access to dashboards and reports that span the entire organization -- student progress, teacher performance, course completion rates, and financial metrics. This page explains how to read and act on these reports.
Dashboard Overview
The OrgAdmin dashboard is the first thing you see when you navigate to My School > Overview. It provides a high-level snapshot of your organization's health.
Key Metrics
The dashboard displays the following cards:
| Metric | Description |
|---|---|
| Total Students | Total number of students in the organization |
| Active Students | Students who have been active recently |
| Teachers | Number of teachers in the organization |
| Lessons Conducted | Total live lessons conducted across the organization |
| Lesson Hours | Total hours of lessons conducted |
| Token Balance | Current organization token balance |
Trend Indicators
Each metric card includes a trend arrow comparing the current period to the previous one:
- Green arrow up -- the metric improved compared to last period.
- Red arrow down -- the metric declined.
- Gray dash -- no significant change.
Use these trends to quickly identify areas that need attention.
Student Progress Analytics
Navigate to My School > Students for insight into how students are engaging across your organization.
Student Analytics Dashboard
The student analytics page shows:
- avgLessonsPerStudent -- average number of lessons per student.
- medianDaysBetween -- median days between student lessons.
- Engagement Distribution -- a breakdown of students into tiers: highly_active, active, occasional, at_risk, and churned.
- New/Churned Student Trends -- charts showing new and churned students over time.
- Retention Matrix -- a heatmap showing student retention over time.
Filtering
A date range selector is available to filter the data by time period.
Skill Breakdown
The platform tracks seven skill dimensions for every student. The analytics dashboard aggregates these into organization-wide averages:
| Skill | What It Measures |
|---|---|
| Speaking | Oral communication ability |
| Listening | Comprehension of spoken language |
| Reading | Text comprehension ability |
| Writing | Written expression quality |
| Grammar | Accuracy of grammatical structures |
| Vocabulary | Range and accuracy of word usage |
| Engagement | Overall participation and effort |
Skill scores are based on teacher evaluations during live sessions. They are most meaningful when teachers use the scoring system consistently. Consider providing scoring guidelines to your teachers.
Teacher Performance Metrics
Navigate to My School > Teachers to see how your teachers are doing.
Performance Indicators
The teacher list tracks the following columns:
| Column | Description |
|---|---|
| Enrollments | Number of student enrollments for this teacher |
| Lessons Conducted | Total lessons the teacher has conducted |
| Cancellation Rate | Percentage of scheduled lessons that were canceled |
| Rating | Average student rating |
| Homework Checked | Number of homework assignments reviewed |
| Trend | A sparkline showing recent activity |
Course Completion Rates
Navigate to My School > Courses for course-level analytics.
Course Dashboard
For each course in your organization, you can see the following columns:
| Column | Description |
|---|---|
| Title | Course name |
| Enrollments | Number of enrolled students |
| Lessons Conducted | Total lessons conducted in this course |
| Completion Rate | Percentage of enrolled students who have completed the course |
| Teacher Rating | Average rating given by teachers |
| Student Rating | Average rating given by students |
| Student Score | Average student score across lessons |
Lesson Reports
Navigate to My School > Lessons and open the Reports tab to access detailed lesson-level analytics across your organization.
Lessons by Student
View a table of all lessons completed by each student, including:
- Lesson title and course
- Completion date
- Scores
- Time spent
Filter by student, course, date range, or lesson status.
Lessons by Teacher
See how many lessons each teacher has conducted:
- Total lessons taught per teacher
- Breakdown by course
- Average session duration
- Student count per lesson
Rescheduled Lessons
Track lessons that were rescheduled:
- Original date and new date
- Reason for rescheduling (if provided)
- Who initiated the change (teacher or student)
- Patterns of frequent rescheduling
Use this report to identify scheduling issues and improve session reliability.
Frequently Asked Questions
Can I share analytics with someone who is not an OrgAdmin?
The best approach is to promote the person to OrgAdmin so they have direct access to the dashboards.
What does a low student retention rate tell me?
A retention rate below 70% after 30 days suggests that students are not finding enough value to continue. Investigate the specific courses and teachers involved. Common causes include: infrequent sessions, slow homework feedback, content that does not match the student's level, or a poor initial experience.
How do I compare this month to last month?
Most dashboards include a date range picker. Select the current month and the previous month, and the charts will display both periods for comparison. Trend arrows on the dashboard cards also show period-over-period changes.
Can I track individual student progress over time?
Yes. Open the student's enrollment detail view and navigate to the Analytics tab. You will see stat cards with period-over-period changes (lessons completed, time spent, skill score, attendance, accuracy, exercises, homework, cancellations), skill progression charts tracking 7 dimensions over time, trend charts for daily activity, and a feedback timeline showing all teacher evaluations. Use the period selector (7d / 30d / 90d / 12m) to adjust the time range. See Enrollment Analytics for full details.